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What we've learned implementing Microsoft Copilot at scale

Move from AI access to measurable impact. Download the guide to learn how.

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The Missing Link is a Microsoft Solutions partner in Infrastructure (Azure), Modern Work, Security, and Digital & App Innovation (Azure). Our team of highly skilled technical engineers, architects and advisors have extensive experience in delivering Microsoft hardware, software, and cloud solutions, from Azure to Microsoft 365, SharePoint, Microsoft Teams and Microsoft Teams Phone. We are one of Australia's most awarded providers and deliver premium results through strong vendor relationships, a high Customer Satisfaction Score, and a team of 180+ local experts.

Artificial intelligence (AI) is here, but for many organisations, value is not guaranteed.

Tools like Microsoft 365 Copilot have moved quickly from concept to capability and are now firmly embedded in the platforms your teams use every day. 


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THIS GUIDE OUTLINES SIX KEY LESSONS INCLUDING:

Six practical lessons to move from access to impact.

SUPPORTING SMALL TO MID-MARKET BUSINESSES FROM INITIAL ROLLOUT OF MICROSOFT COPILOT TO ORGANISATION-WIDE IMPACT.

  • Establishing clear direction and use cases

  • Preparing the environment and governance frameworks

  • Structuring rollout and adoption

  • Enabling people and teams

  • Scaling with intent

  • Measuring and improving performance over time

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82% OF LEADERS SAY EMPLOYEES ARE USING AI TOOLS WITHOUT COMPANY APPROVAL.

ONLY 26% OF ORGANISATIONS HAVE A CLEAR AI ADOPTION STRATEGY.

ONLY 30% OF AI INITIATIVES MOVE BEYOND PILOT STAGE.